Gatefold: Support
Gatefold appears on Google Play as "Gatefold: Color Block Puzzle".
Questions, bug reports, a level that seems impossible, ideas: write to oleksandr.kurinnyi.work@gmail.com. Please tell us your phone model, the Android or iOS version, the level number and what happened; a screenshot helps. We read every message.
Common questions
A level seems impossible.
Every level is checked by a solver before it is published, so there is always a way. Tap the hint (the question mark): it shows which piece to move. Undo and Restart are free. Scissors cut one piece out of the board (not on Very hard levels).
A piece doesn't go through its gate.
A piece leaves only through a gate of its own color, and only when its whole side fits in the gate. A gate with ice opens after the number of pieces on it have left; a padlocked piece moves after the key piece has left; a piece with arrows slides only along them.
Where is my progress? I changed my phone.
Progress is stored only on your device. On Android the app does not use cloud backup, so it is not moved to a new phone. On iOS it travels with your own iCloud or computer backup if you restore from one.
Can I play offline?
Yes. The levels the app has are playable offline; new albums and the puzzle of the day come when you are online.
There is a clock on the levels.
That is the Challenge mode, for more stamps. Switch to "No timer" in Settings.
The daily reminder does not come.
Turn it on in Settings and allow notifications when asked. On some Android phones battery savers delay notifications of apps that are not used often: allow Gatefold to run in the background in the system settings.
How do I turn off statistics?
In Settings, switch off "Anonymous statistics". Details are in the Privacy Policy.
How do I delete my data?
Uninstall the app: everything the app stored on the device is removed. We hold no account for you.